Sales Agent

💰 Compensation & Benefits

• Compensation: $1,500 USD/month - $1,750 USD/month + commissions based on experience

• Engagement: Contractor position

• Paid Time Off: 11 PTO days per year

• Additional Perks: Holiday bonuses

Location & Schedule

• Location: Remote (Latin America)

• Schedule: 8:00am–5:00pm CST or 9:00am–6:00pm CST

• Flexibility: Schedule may adjust based on lead volume and operational demand

Role Overview

Latino Legends is seeking a Sales Agent on behalf of one of our U.S.-based clients, a growing real estate investment and operations firm focused on manufactured housing communities.

This role is responsible for converting inbound housing leads into qualified prospects, appointments, and completed home sales. Success in this position requires disciplined outbound calling, consistent follow-up, accurate pipeline management, and clear communication with U.S.-based prospects and internal teams.

This is a high-accountability, execution-driven role. Responsiveness, follow-through, and daily sales activity are critical to supporting occupancy and revenue goals.

Core Responsibilities

Lead Management & Sales Activity

• Handle the majority of inbound leads entering the sales pipeline

• Maintain consistent outbound calling activity throughout the workday

• Contact all new inbound leads the same business day they are received

• Return missed calls promptly and follow up persistently

• Move prospects forward through application, approval, and sale with urgency and professionalism

Pipeline & CRM Management

• Accurately document all calls, notes, and next steps in the CRM

• Ensure lead stages reflect real-time status at all times

• Maintain a clean, active pipeline with no stale or unworked leads

• Complete all scheduled follow-ups on or before their due date

Customer Communication

• Communicate clearly and professionally with prospects regarding available homes, pricing, park guidelines, and next steps

• Set and manage appointments, tours, and follow-up conversations

• Respond promptly to inquiries via phone and messaging channels

Cross-Department Coordination

• Work closely with park managers, marketing, and operations teams to support move-ins and occupancy

• Flag issues that may impact a sale, including inventory availability, timing, or approvals

• Ensure smooth handoff of qualified prospects throughout the sales process

Availability & Responsiveness

• Remain actively available during assigned working hours

• Monitor inbound calls and messages consistently

• Respond promptly to internal team communications

Performance Expectations

• Consistent daily outbound calling activity

• Same-day contact for all new inbound leads

• Accurate, real-time CRM updates

• Timely and reliable follow-through on all assigned tasks

• Ability to manage multiple active prospects without losing momentum or visibility

Qualifications & Requirements

Language & Communication

• Professional-level English proficiency (written and verbal) required

• Comfort communicating directly with U.S.-based customers and internal teams

• Ability to understand tone, urgency, and nuance in sales conversations

Skills & Experience

• Prior sales, customer service, or call-center experience preferred

• Experience in real estate or manufactured housing sales is a plus, but not required

• Strong phone presence and confidence speaking with prospects

• Comfortable handling high-volume inbound and outbound calls

• Highly organized, detail-oriented, and process-driven

• Comfortable using CRM systems and structured workflows

• Reliable internet connection and a quiet, professional work environment

Schedule & Availability

• Flexibility is required

• Availability to work weekends and U.S. holidays may be required based on business needs

What Success Looks Like

• Leads are contacted quickly and worked consistently

• Pipeline is clean, accurate, and actively progressing

• Prospects feel informed, supported, and responded to

• Sales activity is visible, measurable, and reliable

• The sales function contributes meaningfully to occupancy and revenue goals