Job Title: Team Lead – Client Delivery
Location: Remote (Latin America)
Position Type: Full-time
Salary Range: $3,000 – $4,000 USD/month (based on experience)
Schedule: Monday to Friday, 9:00 AM – 5:00 PM EST (PST optional, EST preferred)

About the Hiring Company

Our client is a rapidly growing RevOps consultancy and certified HubSpot Partner Agency that works with high-growth companies to transform their HubSpot platform into a scalable revenue engine. Acting as a fractional RevOps team, they offer onboarding, strategic consulting, and ongoing support across Sales, Marketing, and Service Hubs. Their mission is to make revenue operations accessible and transformational for every growth-focused business they serve.

About the Role

Latino Legends is proud to partner with this innovative RevOps agency in their search for a Team Lead – Client Delivery. This leadership role is ideal for someone who thrives in fast-paced environments and is passionate about high-quality client delivery, coaching others, and driving continuous improvement.

The Team Lead will be responsible for overseeing delivery excellence across client accounts, supporting and guiding a team of Client Success Managers and Implementation Specialists, and stepping in as a strategic escalation point when needed. This role blends project management, client strategy, and team leadership.

In addition to mentoring others, the Team Lead will directly manage a small portfolio of strategic or managed service accounts. This ensures they remain hands-on with processes and tools, and are deeply connected to the client experience they’re helping shape and lead.

Key Responsibilities

• Act as the final quality check before client deliverables go out

• Lead or support client communications when escalations occur

• Provide coaching and mentorship to team members to improve clarity, prioritization, and execution

• Monitor project timelines, delivery health, and team workloads

• Ensure accountability to internal SOPs and documentation standards

• Balance the team’s mix of strategic and tactical work

• Help scope and assign work for new projects and initiatives

• Track and respond to performance indicators like client feedback, delays, or delivery bottlenecks

• Identify and propose improvements to internal processes, templates, and onboarding systems

Requirements

Must-Haves:

• 2+ years of experience in client delivery, RevOps, or project/account management

• Strong ownership mindset with initiative and follow-through

• Agency or B2B SaaS experience

• Working knowledge of the HubSpot platform

• Proven ability to coach team members and lead delivery reviews

• Excellent written communication and attention to detail

• Comfortable leading tough conversations and maintaining accountability

Nice-to-Haves:

• HubSpot certifications (RevOps, Sales Hub, CMS, etc.)

• Experience with ClickUp, Slack, and Zapier

• Exposure to CRM implementations or operations consulting

• Bilingual in English + Spanish or Portuguese

Key Competencies

• Ownership & follow-through

• Prioritization & delegation

• Strategic thinking & operational rigor

• Situational awareness

• Coaching mindset

• Proactive problem-solving

Benefits

• Unlimited PTO: Take the time you need to rest, recharge, or handle life

• Paid Holidays: Observed based on your local country's public holidays

• Bonuses: Quarterly bonuses for expansion support and internal improvements; year-end bonus based on company and individual performance

• High-Trust Culture: You’ll have autonomy and ownership—backed by supportive leadership

• Direct Access to Leadership: Regular 1:1s with partners for alignment and growth

• Career Development: Personalized growth plans aligned with your career trajectory

• Professional Training: Paid HubSpot certifications and ongoing learning opportunities

• Payment Frequency: Bimonthly

• Payment Methods: Wise or Direct Deposit (based on your preference)

If you're a hands-on leader with a passion for client delivery, team coaching, and operational excellence — this is your chance to help shape a fast-growing company from within.

Apply now and lead the way in building systems that scale.